Services and guarantees
You can do it all yourself - but you don't have to
We want to make this as easy as possible for you. From delivery to
removal, we're here to help. For more information about our services,
visit IKEA.sa or your local store.
Planning & interior design
If you
ning or a complete interior design
solution, discuss your ideas with our
team of design professionals. We'll
help you nail them down in detail.
Online planning
Put your creativity to work! Our easy-
to-use planning tools help you make
your business dream come true.
Delivery
a basic plan-
Wheth
you're shopping in store or
online, no matter how big the pur-
chase, we'll do the heavy lifting and
bring it to your business.
support
Check it out on IKEA.sa
Assembly
All of our products are designed to
be assembled by you, but we're more
Installation
Payment options
We accept many payment methods,
including cards and cash. And if you
need a little longer to settle the bill,
we can help you spread the cost.
Need a little help or a lot? We offer
a range of installation options, so
simply choose the service level you
need, and we'll come and get things
up and running for you.
than happy to help you put it all
together.
Return policy
It's OK to change your mind. If you're
not totally satisfied with your IKEA
purchase, you can return it within
365 days, together with proof of
purchase, for a full refund.
Click & Collect
Save time on your next purchase.
Place your order online, and we'll
have it ready to pick up when you
arrive.
Guarantees
Desks, tables and storages: BEKANT, GALANT,
HÄLLAN, IDÅSEN, RODULF, THYGE, TOMMARYD
Chairs: ALEFJÄLL, FJÄLLBERGET, FLINTAN,
HATTEFJÄLL, JÄRVFJÄLLET, LIDKULLEN,
LÅNGFJÄLL, MARKUS, MULLFJÄLLET and
and TROTTEN
10-Year Guarantee
TROLLBERGET
10-Year Guarantee
What is covered under this guarantee?
The guarantee covers defects in materials, work-
manship and function on all main parts in the
BEKANT series, IDÅSEN series, TROTTEN series,
GALANT storage system, RODULF desk, THYGE
desk, TOMMARYD table system and HÄLLAN
cabinets from the date of purchase at IKEA. Our
10-year guarantee does not apply for separate
articles but for complete combinations in the
same family that are correctly assembled. For
example BEKANT underframe/frame needs to be
completed with BEKANT desk/table top.
What is covered under this guarantee?
The guarantee covers defects in material and
workmanship on the following parts of the work
chair:
• The structural frame
• Moving parts
Moving parts are components with moving
functions or adjustable functions. The guarantee
covers the intended function for the components
of the castors, gas cylinder, mechanism, armrest
and back rest adjustment mechanism.
Need something else? Scan
the QR-code with your mobile
phone to find all of our
avaliable services.
What is not covered under this guarantee?
The following products are not covered under the
guarantee: • BEKANT screens
ALEFJÄLL, FJÄLLBERGET, FLINTAN,
10 HATTEFJÄLL, JÄRVFJÄLLET, LIDKULLEN,
LÅNGFJÄLL, MARKUS, MULLFJÄLLET
BEKANT, GALANT, HÄLLAN, IDASEN,
10 RODULF, THYGE, TOMMARYD and
TROTTEN desks and storages have
a 10-year guarantee.
and TROLLBERGET chairs have a 10-year
guarantee.
38 Services, guarantees