• Consumable parts including batteries and lamps • Non-functional and decorative parts which do not affect normal use of the appliance, including any scratches and possible colour differences • Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damage can be proved to be due to production faults • Cases where no fault could be found during a technician’s visit • Repairs not carried out by our appointed service providers and/or an authorised service contractual partner or where non-original parts have been used • Repairs caused by installation which is faulty or not according to specification • The use of the appliance in a non-domestic environment, i.e. professional use • Transportation damages. If a customer transports the product to their home or other address, IKEA is not liable for any damage that may occur during transport. However, in case of IKEA delivery of the product to the customer’s delivery address, then eventual damages to the product that occurs during this delivery will be covered by IKEA (but not under this guarantee). For claims under this last particular condition, the customer should contact IKEA Customer Service at IKEA.sa • Cost for carrying out the initial installation of the IKEA appliance. Kitchen mixer taps 10-Year Guarantee What is covered under this guarantee? The 10-Year guarantee is valid for all kitchen mixer taps at IKEA. This guarantee covers defects in materials and workmanship. This guarantee applies to domestic use only. What is not covered under this guarantee? This guarantee does not apply if the products have been used in a corrosive environment. It also does not apply to the filter/aerator which should be cleaned regularly or replaced when worn out. Sofas and armchairs 10-Year Guarantee What is covered under this guarantee? This guarantee applies to domestic use only and includes defects in materials and workmanship in • frames • seat and back cushions in the following products: BINGSTA armchair • EKERÖ armchair • EKOLSUND reclining armchair • EKTORP seating series • FÄRLÖV seating series • GISTAD reclining armchair • GRÖNADAL rocking chair • GRÖNLID seating series • KIVIK seating series • KLIPPAN sofas • KNOPPARP sofas • KOARP armchair • LANDSKRONA seating series • LIDHULT seating series • NOLMYRA armchair • POÄNG 280 This is IKEA armchairs and footstool • RÅDVIKEN armchair • STOCKSUND seating series • STRANDMON armchair and footstool • SÖDERHAMN seating series • VALLENTUNA seating series • VEDBO armchairs • VIMLE seating series • VINLIDEN seating series • VRETSTORP sofa-bed. This guarantee does not apply to: • coated fabric covers • fabric covers • leather covers This guarantee does not apply to POÄNG cushions • POÄNG children’s armchair STOCKHOLM and STOCKHOLM 2017 3-seat sofas 25-Year Guarantee What is covered under this guarantee? This guarantee applies to domestic use only and includes defects in materials and workmanship in • frames • seat and back cushions This guarantee does not apply to: • coated fabric covers • fabric covers • leather covers PAX/KOMPLEMENT 10-Year Guarantee What is covered under this guarantee? This guarantee applies to domestic use only for clothes and shoe storage and covers defects in material and workmanship in the following components of the PAX/KOMPLEMENT wardrobes and interior organisers: • frames • hinged doors and hinges • Dividers for frames • sliding doors and sliding door mechanism • KOMPLEMENT interior organisers. Products not covered under this guarantee? KOMPLEMENT insert for jewellery, KOMPLEMENT insert with 4 compartments, KOMPLEMENT insert with compartments, KOMPLEMENT divider for pull-out tray, KOMPLEMENT boxes, KOMPLEMENT drawer mat and KOMPLEMENT shoe insert. GODMORGON 10-Year Guarantee What is covered under this guarantee? This guarantee applies to domestic use only and covers defects in materials and workmanship in the following furniture: GODMORGON furniture, GODMORGON legs, GODMORGON box with compartments, set of 5 boxes with lids. What is not covered under this guarantee? The guarantee does not apply to TOLKEN counter tops. ENHET Bathroom shower mixers 10-Year Guarantee What is covered under this guarantee? This guarantee is valid for all bathroom shower- and bath mixers at IKEA. The guarantee covers defects in material and workmanship in all bathroom shower- and bath mixers. Our products are tested well beyond all relevant international standards and we use only top brand components to secure our 10 year guarantee promise. Bathroom shower accessories 3-Year Guarantee What is covered under this guarantee? This guarantee is valid for BROGRUND and VOXNAN shower head, hand showers, shower hoses, riser rails and shower shelves, VALLAMOSSE hand shower, shower hose, riser rail, LILLREVET hand shower, shower hose and KOLSJÖN hand shower parking bracket, shower hose. Bathroom washbasins and mixer taps 10-Year Guarantee What is covered under this guarantee? This guarantee is valid for all bathroom washbasins (including water traps) and mixer taps at IKEA. The guarantee applies to domestic use only and covers defects in materials and workmanship in all bathroom wash-basins and mixer taps. What is not covered under this guarantee? This guarantee does not apply to the filter/ aerator of the mixer tap which should be cleaned regularly and replaced when worn out. Mattresses 25-Year Guarantee What is covered under this guarantee? This guarantee covers defects in materials and workmanship in the following components of the mattresses and/or bed bases described above: • wooden frame and springs in wooden base sprung mattresses • springs in sprung mattresses • foam core in foam mattresses • latex core in latex mattresses • wooden frame and slats in slatted bed bases. This guarantee applies to domestic use only. Products not covered under this guarantee? All mattress pads: slatted bed base SULTAN LADE and JÖMNA mattresses. Children’s mattresses and sofa bed mattresses. 10 Year-Guarantee What is covered under this guarantee? This guarantee applies to domestic use only and covers defects in materials and workmanship in all ENHET products. Desks and Storages BEKANT, GALANT, IDÅSEN, HÄLLAN, SKARSTA and THYGE 10-Year Guarantee What is covered under this guarantee? The guarantee covers defects in materials, workmanship and function on all main parts in the BEKANT series, IDÅSEN series, GALANT storage system, THYGE desk, SKARSTA desk and HÄLLAN cabinets from the date of purchase at IKEA. Our 10-year guarantee does not apply for separate articles but for complete combinations in the same family that are correctly assembled. For example BEKANT underframe/frame needs to be completed with BEKANT desk/table top. What products are not covered under this guarantee? The following products are not covered under the guarantee: • BEKANT screens Chairs LIDKULLEN, MARKUS, LÅNGFJÄLL, HATTEFJÄLL, ALEFJÄLL, TROLLBERGET, JÄRVFJÄLLET, FLINTAN and FJÄLLBERGET 10-Year Guarantee What is covered under this guarantee? The guarantee covers defects in material and workmanship on the following parts of the work chair: • The structural frame • Moving parts Moving parts are components with moving functions or adjustable functions. The guarantee covers the intended function for the components of the castors, gas cylinder, mechanism, armrest and back rest adjustment mechanism. SENIOR pots and pans 25-Year Guarantee, Valid for all pots and pans in SENIOR series. What is covered under this guarantee? This guarantee applies to domestic use only and covers defects in materials and workmanship in all SENIOR cookware products. The guarantee covers the base of the cookware. We guarantee that the base will retain its shape and therefore its heat conducting qualities. The guarantee is valid if you wash your cookware by hand. What is not covered under this guarantee? This guarantee does not cover changes in the appearance of the cookware unless they have a significant effect on function. IKEA 365+ pots and pans 15-Year Guarantee, valid for all pots & pans without non-stick coating. 5-Year Guarantee, valid for all pots & pans with non-stick coating. What is covered under this guarantee? This guarantee covers function, materials and workmanship in all cookware in the above listed series. The guarantee covers: • stability of the base • washing in a domestic dishwasher (with the exception of non-stick coated items, which we recommend should be washed by hand) • non-stick properties on non-stick “pans”. What is not covered under this guarantee? This guarantee does not cover changes in the appearance of the cookware unless they have a significant effect on function. significant effect on function. VARDAGEN pots and pans 15-Year Guarantee, valid for all enamelled cookware. 25-Year Guarantee, valid for all cast-iron cookware. 25-Year Guarantee, valid for all carbon steel cookware. What is covered under this guarantee? This guarantee covers function, materials and workmanship in all cookware in the above listed series. The guarantee covers: • stability of the base. The guarantee is only valid if you wash your cookware by hand. What is not covered under this guarantee? This guarantee does not cover changes in the appearance of the cookware unless they have a significant effect on function. TROVÄRDIG frying pans 5 Year Guarantee What is covered under this guarantee? This guarantee covers function, materials and workmanship in all cookware in the above listed series. The guarantee covers: • stability of the base • non-stick properties. What is not covered under this guarantee? This guarantee does not cover changes in the appearance of the cookware unless they have a significant effect on function. IKEA 365+ knives 15-Year Guarantee, valid for all knives in IKEA 365+ series. What is covered under this guarantee? This guarantee covers function, materials and workmanship in all knives in the IKEA 365+ knives series. This means that, in normal domestic use and provided that our care instructions are followed, the knives will still work as well as they did when they were new, even after 15 years. In this instance, normal use is defined as using (for cutting food) and cleaning the knife by hand once a day and regular sharpening. • Sharpness of the knife. The knife shall be sharp when you buy it and you will be able to keep it sharp so it can function properly, every day. The knife blade is made of a steel that is hardened so that it is possible to sharpen the knife to original sharpness anytime during the guarantee period. • Durable handle. The handle of the knife should not crack, break or come loose from the blade so that the knife is not possible to use. • That there will not be any corrosion on the knife blade. What is not covered under this guarantee? This guarantee does not cover changes in the appearance of the knife unless they have a The IKEA catalogue is printed on FSC™ certified paper to ensure more responsible origins of the wood. This is IKEA 281